This is the 2nd time I have used Cool World. The first time my air conditioning wasn’t working and they did a repair. The tech told me it was not necessary to replace my unit at this time, but soon. 2 years later, my 11 year old unit needs replaced. I was sure to give my business to this honest company. They have amazing customer service. All staff members, from the techs, to April in the office are polite and professional. I highly recommend you call Cool World for your air conditioning needs!